Terms and Conditions

Last updated: 23 September 2026

Who operates the site and acceptance of the terms

theatrexel operates this website from the United Kingdom. By accessing or using the site you agree to these terms. If you do not agree you must stop using the site immediately. Continued use after any update constitutes acceptance of the revised terms.

Eligibility and permitted use

You must be at least 18 years old and legally capable of entering into contracts under UK law. The site provides professional media feed services including video operation, live signal management, content distribution, camera work and high-quality feeds for news and broadcasting. You may use the site only for lawful business purposes related to these services.

Prohibited conduct

You must not attempt to interfere with site security, transmit malware, scrape content without permission, or use the services for any illegal broadcasting activity. You must not misrepresent your identity or affiliation when requesting feeds or services.

Accounts, submissions or user content

If you create an account you are responsible for maintaining confidentiality of your login details. Any content you submit, such as feed specifications or technical requirements, must be accurate and not infringe third-party rights. We may remove submissions that violate these terms.

Ownership of site content, trademarks and permitted limited use

All content on the site, including descriptions of media services, remains the property of theatrexel. Trademarks and logos may not be used without prior written consent. You may view pages for personal or internal business use but must not reproduce or distribute them.

Third-party services and links

The site may reference third-party tools for signal transmission or content delivery. We do not endorse or guarantee the performance of any third-party service. Any contract you form with a third party is separate from these terms.

Availability, changes, suspension and termination

We aim to keep the site available but do not guarantee uninterrupted access. We may suspend or terminate access if we suspect breach of these terms or for maintenance. We reserve the right to modify or discontinue services at any time.

Disclaimers subject to mandatory consumer law

The site and services are provided on an as-is basis. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under UK law including the Consumer Rights Act 2015.

Limitation of liability

Subject to the above, our total liability for any claim arising from use of the site shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential losses such as loss of business or data.

Indemnity

You agree to indemnify theatrexel against claims arising from your misuse of the services or breach of these terms, including any costs of defending such claims.

Governing law, courts and consumer dispute rights

These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales. UK consumers retain rights to bring claims in their local courts under applicable consumer protection legislation.

Severability, waiver, changes, contact route and last-updated date

If any provision is found invalid the remaining terms continue in force. Failure to enforce any term does not constitute a waiver. We may update these terms; the current version will be posted with the date above. Contact us using the details on our Contacts page or via [email protected], +44 20 7566 1060 or 65 Lever Street, London, EC1V 3AR, United Kingdom for any questions.